Privacy Policy

This Privacy Policy describes how Happizora Hospitality Limited collects, uses and protects personal information obtained through happizora.com and during the provision of our services.

Data We Collect

• Contact details you provide via forms: name, email address and message content.
• Booking information necessary to confirm accommodation or event reservations.
• Technical data such as IP address, browser type and pages visited, collected automatically for security and analytics purposes.

How We Use Your Data

We use personal data exclusively to respond to enquiries, process booking requests, manage reservations and fulfil our obligations as a hospitality provider. We do not sell or rent personal data to third parties.

Offline Services Notice

All our services are provided in person at our physical venue. No gambling, gaming or hospitality services are offered online. Identity verification may be required on arrival in accordance with applicable law and our internal security procedures.

Data Retention

Contact form data is retained for up to 12 months. Booking and transaction records are kept for the period required by New Zealand accounting and tax legislation.

Your Rights

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent to communications at any time.
• Lodge a complaint with the Office of the Privacy Commissioner of New Zealand.

Data Security

We apply administrative and technical measures to protect personal data against unauthorized access, loss or disclosure. Access to guest data is restricted to authorized staff only.

Contact

For privacy-related requests contact us at happizora@gmail.com, by phone at +64 3 755 5111, or by post: 160 Davie Street, West Coast, Hokitika 7810, New Zealand.